Ask Us! National University Library

Instructions appear below for transferring references between ProQuest RefWorks accounts.

If you have any difficulty with the process, you may contact RefWorks Technical Support at refworks.support@exlibrisgroup.com or by phone at +1- 800-521-0600 ext. 74440 or +1-734-997-4440. Support hours are Monday – Friday: 8:00 am – 9:00 pm Eastern Time.

ProQuest RefWorks to ProQuest RefWorks:

Please follow the below instructions to export the data from your RefWorks Account from another institution for upload into your new RefWorks account.

1) Log into your other institution's RefWorks account and go to the All Documents folder.

2) Select "Export references" from the Share & Export menu (rectangle with arrow icon).

3) Make sure that "All references in 'All Documents'" is selected, as well as RIS Format. Click on the "Export" button and save the exported file to your computer.

4) Log into your new RefWorks account. Click the plus sign (+) menu and select "Import references."

5) Select "RefWorks Tagged Format" from the format drop-down menu.

6) Click "select a file from your computer" to find your .ris file on your computer. You could also drag/drop the file.

7) Your references from your previous account should now appear in your new account's Last Imported folder.

*As part of our commitment to providing reliable, accessible, and forward-looking research tools, the NU Library will be transitioning away from RefWorks at the end of this year (12/31/2025). We’re excited to support our community in making the move to Zotero, a powerful, user-friendly citation manager that’s widely used across academic institutions and ensures continued access after graduation: https://resources.nu.edu/zotero We will be offering additional webinars in the coming weeks for those of you who would like to export your files from Refworks to Zotero. If you decide Zotero isn't for you, we'll provide information on other citation management options. We’re here to help you make the most of your research tools—now and in the future!