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Why am I receiving "A System Problem has Occurred" error in NavigatorSearch (formerly Roadrunner) or an EBSCO database, and how can I resolve it?

The A System Problem has Occurred error message in NavigatorSearch (formerly Roadrunner) or EBSCOhost databases is usually due to a cache issue in your browser, preventing the database and search interface from properly loading the current page or resource. Here is an example of the error screen:

To troubleshoot the error, we recommend clearing your browser's cookies and cache, closing your browser, and reattempting access to the search results or resource. Please see the links below for instructions on how to clear your cookies and cache:

Clearing cookies and cache in Google Chrome
Clearing cookies and cache in Mozilla Firefox
Clearing cookies and cache in Microsoft Edge
Clearing cookies and cache in Safari

You might also try using a different browser, such as Mozilla Firefox, or Google Chrome.

If the error persists, please contact the Library directly during live help hours.

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