Ask Us! National University Library

No problem—this happens! We’ll help you get a new return label so you can send your book back.

Option 1: Request a new prepaid return label (recommended)

1. Email the Circulation Desk at: circdesk@nu.edu
2. Let us know you’ve lost your prepaid return envelope
3. We’ll send you a replacement shipping label by email

Next step:

• Print the label and attach it to your package to return the book

Option 2: Drop off in person (San Diego only)

You can return your ILL book at:

• Spectrum Campus (San Diego, CA) (the only campus that accepts ILL returns)

Before you drop it off:

• Attach a note with:
  • Your name
  • A message that the book should go to the Library / ILL

A staff member will make sure it gets to the right place.

Need help?

If you’re unsure what to do at any point, just email circdesk@nu.edu—we’re happy to help you through the process.