Great news! Your Projects, Saved records and searches, and Alerts will all migrate to your new MyEBSCO account, created with your new Okta (@student.nu.edu) login credentials.
This means you should see all your folders, saved records and searches, and alerts when you first log in to NavigatorSearch. If you feel like you are missing something from these areas, please let us know. We will work with the vendor to ensure your items migrate as planned.
FYI: For alerts, the email address will NOT automatically update. If you would like alerts sent directly to your new email, click “Edit alert” and enter their new email address. Once updated, you should receive an EBSCO confirmation email to the new address. Your old @o365.ncu.edu email will forward automatically to your new @student.nu.edu email, so this step is not necessary.
January 20th Update:
The EBSCO team is in the process of updating the MyEBSCO folders. This process may take multiple hours for us to complete based on the thousands of users that need to be updated in the system, and it will likely be running into tomorrow (1/21).
While the process is running, any users who are still logging in via @0365.ncu.edu might not see their contents in their MyEBSCO folder anymore once their contents have successfully been moved to their Okta email. If that happens, please try using your new @student.nu.edu email to see your EBSCO items.
