I cannot view video in Films on Demand database. Can you help?

Current Database and Systems Status

Can't find what you need? Submit a ticket through email, and we'll get back to you as soon as possible.

NU library systems support staff can provide help online during our regular hours.

Times below are shown in Pacific Time.
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Monday through Friday
8:00 AM - 5:00 PM

Saturday - Sunday
Urgent issues addressed as needed. Please submit a ticket to the NU Library Request Form.

Assistance is also available 24/7 through chat, though not all systems issues may be able to be resolved immediately.

If your link to a video is not working, try opening the Films on Demand database directly and searching for the title of your video.

We recommend trying an alternative browser (Firefox, Chrome, Safari, etc). You may also want to clear your browser cache.

Note that if you are using Internet Explorer 9, you must turn off compatibility view mode. See this page for instructions on turning off compatibility view mode.

Didn't get the answer you needed? Submit a ticket for personalized assistance!